Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Company: VideoVista Ltd
Website: https://videovista.co.uk
Email: info@videovista.co.uk
Address: 2 Frederick Street, London, WC1X 0ND, United Kingdom
1. Acceptance of Terms
By accessing or using any of the services offered by VideoVista Ltd (hereafter “we”, “us”, or “our”), including through our website, software platforms, or any affiliated services, you (“you”, “your”, or “Client”) agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must not use our services.
2. Services Offered
VideoVista Ltd provides a suite of retail software solutions, including but not limited to:
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E-commerce Integration Services
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Customer Loyalty & CRM Software
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Retail Inventory Management Systems
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Point-of-Sale (POS) Software Solutions
Additional consulting, training, customization, and support services may also be provided based on your selected plan or agreement.
3. Eligibility
To use our services, you must be:
4. Account Registration and Access
You may be required to create an account to access certain features. You agree to:
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Provide accurate, complete, and up-to-date information
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Maintain confidentiality of your login credentials
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Notify us immediately if you suspect unauthorized access
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Be responsible for all activity under your account
5. License and Restrictions
VideoVista Ltd grants you a non-exclusive, non-transferable, limited license to use our software and services during your subscription period.
You may not:
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Reverse engineer, decompile, or disassemble our software
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Reproduce or resell our services without written permission
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Use our services for any unlawful or unauthorized purpose
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Interfere with the performance or functionality of the services
6. Payments and Subscriptions
Billing Terms:
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Services are billed on a monthly or annual subscription basis as selected.
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Prices exclude applicable taxes unless otherwise stated.
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Payment is due in full upon invoice unless otherwise agreed in writing.
Late Payments:
Refunds:
7. Intellectual Property
All content, software, trademarks, and intellectual property related to our services are the exclusive property of VideoVista Ltd or its licensors. Your use of the services does not grant you ownership or rights beyond the limited license outlined herein.
8. Data Protection and Privacy
Your data privacy is important to us. We adhere to the UK GDPR and Data Protection Act 2018.
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We collect and use personal data as outlined in our Privacy Policy.
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You retain ownership of your data.
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We implement appropriate security measures to protect your data.
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You agree to obtain necessary consents from your customers when using our CRM and POS tools.
9. Confidentiality
Both parties agree to maintain the confidentiality of all information marked confidential or reasonably understood to be confidential, including business operations, client data, pricing, and product development.
10. Service Availability and Support
We strive to provide 99.9% uptime and professional customer support.
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Scheduled maintenance may occur with prior notice.
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Emergency maintenance may happen without prior notice.
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Support is available via email and chat during business hours.
11. Warranties and Disclaimers
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Our services are provided “as is” and “as available”.
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We do not guarantee that our software will be error-free or uninterrupted.
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We disclaim all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
12. Limitation of Liability
To the maximum extent permitted by law, VideoVista Ltd shall not be liable for:
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Any indirect, incidental, consequential, or special damages
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Loss of profits, data, or business opportunity
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Any claims exceeding the total amount paid by you to us in the past 12 months
13. Indemnification
You agree to indemnify and hold harmless VideoVista Ltd, its directors, employees, and affiliates from any claims, losses, damages, liabilities, and expenses arising out of your use of the services, breach of these terms, or violation of law.
14. Termination
We reserve the right to suspend or terminate your access to the services if you:
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Violate these Terms and Conditions
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Fail to make timely payments
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Misuse or abuse our services
You may cancel your subscription at any time, effective at the end of your billing cycle.
15. Force Majeure
We are not liable for delays or failure to perform due to causes beyond our reasonable control, including acts of God, war, terrorism, natural disasters, power outages, or internet service disruption.
16. Modifications to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website and take effect immediately. Continued use of our services after such updates constitutes your agreement to the revised terms.
17. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of London, UK.
18. Contact Information
If you have any questions regarding these Terms, you may contact us at:
📧 Email: info@videovista.co.uk
🌐 Website: https://videovista.co.uk